Customer service activity | Management homework help

  

Social Media Effect on Loyalty

ASSIGNMENT INFORMATION

Visit a website such as Amazon or Barnes and Noble and locate three recent books that discuss the effects of social media on customer loyalty and retention.

Prepare a one-page report summarizing three pieces of key information from each book. Often the websites have a section for each book that gives an Overview or Editorial Reviews of the book that will provide the information you need. (Exceptional Customer Service: Online Research Activity Project 3.2 pg. 53 in text)

Be sure to include the book titles and author’s names in your paper

"We Offer Paper Writing Services on all Disciplines, Make an Order Now and we will be Glad to Help"